Requesting a consultation
- Please fill out a request form at https://consult.ucsf.edu/. Once submitted, we will review the request and match you with a consultant who best meets the needs of your project.
- Consultations are scheduled on a "first come, first served" basis. Once we receive your request, CS reviews the project details and triages to the consultant who best meets the needs of your project. Once the project has been assigned, your consultant will reach out to you directly to schedule the first meeting. The usual wait time between submitting a request and the first meeting with a consultant is 2 weeks.
- The usual wait time between request and the first meeting with a consultant is 2 weeks. That said, if you have an upcoming deadline, please submit a request and include the deadline in the request form. We will do our best to try to accommodate your deadline, if we can.
- Please note that we typically experience high request volumes before NIH standard deadlines. If you anticipate needing a consultation for a grant submission, please submit your request as early as possible.
- Please select the form that seems like the best fit for your primary/initial consultation interest; please include any additional details about other services you may be interested in the project description. We will review and work with you and our consultants to make sure that your request gets assigned appropriately.
Payment and Finance
Please note: the details below apply to UCSF internal users paying via recharge (internal funding mechanisms). Further details on rates for external clients are found on our Recharge Policies page.
- The initial 1-hour consultation is free per project. Subsequent hours are billed at our current rates, as approved by UCSF Budget Office. More details are found on our Recharge Policies page.
- Before starting billable work, you must have a Chart of Accounts (COA) or SpeedType on file for your CS project. If you included your funding information in your initial request, you are all set to move forward with your consultant.
- To view, add, or update project funding information please use our Financial Info update tool. You will need your 6 digit project ID found in your consultation request confirmation email (eg, 207XXX) and your new funding information.
- We will use the updated funding information on file for all outstanding and future invoices.
- To view, add, or update project funding information please use our Financial Info update tool. You will need your 6 digit project ID found in your consultation request confirmation email (eg, 207XXX) and your new funding information.
- We will use the updated funding information on file for all outstanding and future invoices.
- Yes, please submit funding updates by the 20th of the month. We will use the updated funding information on file for all outstanding and future invoices.
- Invoices are sent out on the 15th of each month for the prior month’s charges and recharge is processed by the last day of the month. Our recharge billing is one month in arrears.
- For the vast majority of scenarios, this is not necessary. Our regular invoicing process (see above) meets fiscal close requirements, our recharge billing is one month in arrears.
- If you believe you have extenuating circumstances that may require an ad hoc invoice, please email [email protected] and copy your finance analyst.
